A Reflection Of True Hospitality - Our El Paso Hotel Reviews

I recently had the experience of staying at your facility. A few days later I decided to visit Sabor and the Dome bar for lunch and drinks. May I say that we were greeted by Natalie and Polo with exceptional service! The entire evening, they were extremely friendly and attentive. We had a small hiccup at the end of our evening (an unruly patron) there which Roxanne came in and handled the situation with great professionalism. Roxanne came by to listen to the concerns of Natalie and Polo and immediately took control and asked the patron to leave. He was not given any option which speaks highly of her. i cannot express how comforting it to feel safe in your establishment. Thank you, Natalie, Polo and Roxanne for your exceptional service.

This is my third time visiting Desert Spirit Spa I located in the historic Paso Del Norte Hotel and it doesn’t disappoint. Victoria is the utmost professional, friendly and competent staff member that took care of me again. I walk away feeling so good about being here and taking time for me when I leave. The ambiance is beautiful, relaxing and inspiriting. It is ghost for my soul.

Stayed 3 days for our 60th wedding anniversary and returned for my birthday. The hospitality shown to my wife and I was exceptional. We appreciated the personal service shown to us by the staff in all areas of the hotel. Thanks to the chef for the food sent to our room on arrival and to the pastry chef for the birthday cake sent to our room. We will certainly return in the new year.

This is the best hotel in the whole universe