Reviews

I really want to thank Willam Lomax (Concierge) for all you did for my wife and myself this past weekend. It was an unforgettable experience and getaway for us. I was shocked when I saw the arrangement and the delicious cake that was waiting for us in our room. The room was amazing… I am grateful to have the opportunity to be able to stay in this hotel. The Hospitality, thoughtfulness and professionalism in your part and your staff were amazing! Thank you for everything sir! Now this hotel will be my first choice when my wife and I need to sneak out once again! I highly recommend this Hotel to everyone who has never stayed here before!!

I recently had the pleasure of staying at the magnificent Paso del Norte hotel, and I must say that my experience was elevated to new heights thanks to the outstanding service provided by their exceptional concierge, William. From the moment I stepped foot in the hotel, his professionalism, attentiveness, and genuine warmth created an unforgettable stay. William's professionalism was coupled with a warm and friendly demeanor, which made interactions with him a delight. His genuine care for guests was evident in every conversation, and he was always willing to go the extra mile to ensure that every request was met with a smile. His positive energy was contagious, and it created a welcoming atmosphere that made Paso del Norte feel like a home away from home. My daughters graduation ceremony would not have been as special without him and my family cannot thank him enough.

This is the best hotel in the whole universe

Stayed 3 days for our 60th wedding anniversary and returned for my birthday. The hospitality shown to my wife and I was exceptional. We appreciated the personal service shown to us by the staff in all areas of the hotel. Thanks to the chef for the food sent to our room on arrival and to the pastry chef for the birthday cake sent to our room. We will certainly return in the new year.