Skip to main content
Review of Paso Del Norte
Crest Heritage Logo

A Reflection Of True Hospitality - Our El Paso Hotel Reviews

Read what our guests are saying about the reinvented Hotel Paso Del Norte, Autograph Collection in El Paso. Learn about our exceptional service, warm hospitality, and modern amenities. Located in the heart of El Paso and close to the top local attractions, our hotel is a welcoming retreat for families, couples, and business travelers. Share your stay experience with us.
By submitting this form, you consent to share the review along with your name on the site. We do not sell personal data to third parties. Your email address will not be made public but maybe used by us for communication purposes. If you are below 16 years of age, you are required to obtain prior permission from your legal guardian(s). If you wish to access or erase your personal information, you can do so by submitting your details here.
Select a Rating:
- Required
- Required
- Required
- Required

Tell us more about your stay

Service
Quality
Cleanliness
 
Guest   •   May 16, 2023

Guest

I really want to thank Willam Lomax (Concierge) for all you did for my wife and myself this past weekend. It was an unforgettable experience and getaway for us. I was shocked when I saw the arrangement and the delicious cake that was waiting for us in our room. The room was amazing… I am grateful to have the opportunity to be able to stay in this hotel. The Hospitality, thoughtfulness and professionalism in your part and your staff were amazing! Thank you for everything sir! Now this hotel will be my first choice when my wife and I need to sneak out once again! I highly recommend this Hotel to everyone who has never stayed here before!!
Service
Quality
Cleanliness
Guest   •   June 01, 2023

William Saves PDN

I recently had the pleasure of staying at the magnificent Paso del Norte hotel, and I must say that my experience was elevated to new heights thanks to the outstanding service provided by their exceptional concierge, William. From the moment I stepped foot in the hotel, his professionalism, attentiveness, and genuine warmth created an unforgettable stay. William's professionalism was coupled with a warm and friendly demeanor, which made interactions with him a delight. His genuine care for guests was evident in every conversation, and he was always willing to go the extra mile to ensure that every request was met with a smile. His positive energy was contagious, and it created a welcoming atmosphere that made Paso del Norte feel like a home away from home. My daughters graduation ceremony would not have been as special without him and my family cannot thank him enough.
Service
Quality
Cleanliness
next
Back to top